8 Top Tech Tools All Modern SMBs Need For Success

8 Top Tech Tools All Modern SMBs Need For Success

Investing in the right technology solutions and using them correctly can improve efficiency, increase customer satisfaction, and grow your business. However, technology is constantly evolving, making it difficult for small and medium-sized businesses (SMBs) to keep up. Still, not using the latest technology tools can hurt your business’s chances of success. Here are some of the top eight tech tools to consider for your business model.

1. Dental Technology: Digital Impressions for Dentures

Digital impressions for dentures are becoming an essential aspect of dental practices. This technology uses digital scanners to capture highly accurate 3D images of teeth, giving dentists a replica from which to craft their products. This tech reduces the time it takes for the process.

2. Healthcare Technology: Medical Billing Software

If you’re in a healthcare field where you don’t need technical equipment, like a psychologist, then invest in more general-purpose tech tools like medical billing software, which can streamline collecting payments from patients or insurance companies. Advanced medical billing software can track patient expenses and insurance claims and integrate with other parts of your practice, such as managing appointments and keeping patient records.

3. Remote Businesses: Cloud Storage Solutions

Cloud storage solutions are becoming increasingly popular among SMBs. This tech allows your business to store large amounts of data securely and access it from anywhere in the world, which is especially beneficial for businesses with multiple locations or those needing access to their data on the go. This solution provides a secure platform for storing data and protecting it from cyber-attacks. Not only do cloud providers give your business the necessary storage architecture to protect your data, but these services are also relatively inexpensive and easy to set up.

4. Retail Technology: Point-of-Sale Systems

Point-of-sale (POS) systems help streamline all retail processes and make it easier to track sales, inventory levels, and customer data. POS encompasses many different types of software, such as loyalty and rewards programs, customer relationship management (CRM) systems, and inventory tracking capabilities. Investing in this modern system can help you better manage your retail operations and keep up with the latest trends in retail technology.

5. Online Businesses: CRM & VoIP Phone Systems

An automated customer relationship management (CRM) system will help you to stay in touch with your customers and track their interactions with your business over time. You can use this data to understand their behavior and preferences better to tailor products and services to meet their needs. In addition, a CRM offers an SMB many benefits to help manage its customer data securely and efficiently.

VoIP phone systems allow seamless communication between remote teams and enable managers to monitor and record calls. They integrate seamlessly with enterprise applications, such as customer relationship management (CRM) systems.

6. Service-Based Businesses: Project Management Software &  BI Systems

Project management software is an absolute must-have for businesses that provide professional services such as consulting or accounting. This software can help you track tasks and resources in real-time from your laptop or mobile device. It will also enable you to assign tasks to team members, measure project progress, and even store documents in a secure cloud-based platform.

A business intelligence (BI) solution is a must-have tool for medium-sized businesses to stay competitive in their industry. This technology allows them to track metrics, such as sales and customer usage, to make strategic decisions and understand where their customers are and how they use their products.

Use the Latest Tech to Grow Your Business Faster

Small business success depends on finding the most up-to-date and cost-effective tools and picking the right tech solutions. Whether running a dental practice, an eCommerce store, a consulting firm, or some other business venture, investing in the right tech solutions is essential to staying ahead of your competitors and achieving long-term success.

About the author


Steven Ly

Steven Ly is the Startup Program and Events Manager at TheNextHint Inc. She recruits rockstar startups for all TC events including Disrupt, meetups, Sessions, and more both domestically and internationally. Previously, she helped produce Dreamforce with Salesforce and Next '17 with Google. Prior to that, she was on the advertising teams at both Facebook and AdRoll, helping support advertisers in North America and helped grow those brands globally. Outside of work, Priya enjoys Flywheel, tacos, the 49ers, and adventuring around the globe.

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