The capital market is an ever-evolving competitive landscape and the only way to conquer it is through an investor relations company. The greatest advantage of having an expert service provider on your side is that they launch a unique story for your brand and help keep your head above troubled waters in the volatile market.
However, it can be difficult to narrow down your options and choose the best service provider. While searching online you will come across glowing reviews of investor relations companies, in truth not many are experts in the field.
Therefore, it takes a strategic approach including thorough background checks and more to ascertain how competent a service provider is. In this article, we will discuss some requisite steps you must take to pick the right service provider.
1. Consolidated CRM
If you note, we use the term “investor relations” in reference to service providers. There wouldn’t be any relations if there were no investors in the first place. Investors are the backbone of your company, the shareholders that make your holdings.
This is why it is imperative to select an IR program that will help feed your relationship with the investors and strengthen it. The first thing you must look for is a customer relationship management strategy in the IR tools of your service provider.
Such a strategy will ensure a streamlined interaction between you and your potential investors. You will find it easier to connect, track communication, foster trust, and make shareholder behaviors predictable.
When service providers use CRM tools, it helps centralize the various ways in which customers can interact with their shareholders. Hence, look for the presence of following tools while researching on prospective service providers:
- Account statements
- Event information
- Accounts payable and receivable
2. Data Centralization
This is the age of technology and a cloud-based IR tool is a must-have for a service provider. The presence of such a tool also brings the benefit of data centralization. When you find a service provider using advanced technology for data, you know they’re not outdated.
Data centralization means stellar practices and a desktop program with everything easy-to-access. The best advantage is that cloud-based investors’ platform means that you have the facility to access it from anywhere in the world.
A company that centralizes financial data has a simplified yet well-organized workflow and this is a huge benefit for the investors. This centralization makes it easy for customers to gain a deep insight into the stock price, strategy, and shareholder composition etc. of the company.
The integration into a single platform reduces the investor’s reporting time and helps them track all activities easily.
3. Surveillance in Real-Time
For investors to track changes in their assets in an ever-evolving market, it is imperative to have real-time surveillance. Your service providers are the ones who will be monitoring your investment progress.
Hence, your investor relations company must provide you with IR tools that guarantee invaluable insight into your shareholder and market base all through your quarterly period. As an investor, you have unlimited right to stay updated on your shareholder base and companies that provide tools for transparency are competent ones.
In fact, IR tools that maintain real-time surveillance also help curate a value proposition on behalf of the investors. When service providers arm you with data monitoring tool in real-time, they empower you with knowledge to make educated decisions.
They help you learn to analyze and recognize patterns and maintain your stronghold even in activist campaigns.
Now that we have discussed the essential steps to take in choosing the right investor relations company for your brand, let’s discuss the reasons why you need one.
Investor Relations Company- Why You Need One
- Customized Support
As investors, you must note that every organization has a different standing and that you need a unique approach. One cannot achieve that independently and here is where dependable investor relations companies step in. They’re the reliable service providers who curate an optimized IR program, specifically for the size of your organization and team.
When you approach a competent service provider for your investments, they compile a competent team to study your opportunities and goals. The same team of experts puts together a stellar package featuring the best of technological support for your needs.
When you work closely with your service provider, they will help deliver the most optimal outcomes. In fact, they will also not only help you meet your targets but also far surpass them. Regardless of the size of your company, your IR team must design such solutions for your investment goals that empower and not overwhelm you.
- Expert with Best IR Products
When you take time to research thoroughly and choose experienced and certified IR industry experts, you’re on your way to success. They’re the experienced IR professionals who offer firsthand advice and help you accomplish your financial goals.
Service providers comprise of teams of industry experts who use their track record for providing you with world-class IR services. They also have strong references which always work to your advantage. Even better is the fact that competent IR companies own a range of IR products that you probably couldn’t afford independently.
By hiring a well-reputed service provider, you also give yourself access to a range of essential IR services and tools. These tools and services are vital to achieving your capital generation goals. Some of these include:
- Real-time monitoring
- IR website
- IR CRM
- Virtual events
Investor relations companies are the essential service providers that help you achieve your financial goals in real-time. They come with a team of industry experts whose experience in the field furthers your financial achievements.
Choosing a service provider carefully and after extensive research is necessary because their IR strategy, tools and services directly impact your financial position. A few helpful steps can help verify the credibility and suitability of an investor relations company for your needs.