If you want to make sure that the transcription service you are choosing is going to be the best for your needs, then you should do your research. It’s also vital that you take your time and that you look into the many benefits each provider is going to offer you. If you want to know what to look for then read on to find out the 6 main elements of a transcription software service which you should be concerned with.
You should make sure that you are as secure as possible when you are sending files over. You also need to make sure that the software you are using allows only authorised people to have access, and that you are being protected. When it comes to data sensitivity, there are varying levels of protection so you need to make sure that you know exactly what you are being guaranteed before you move onto the next step. When it comes to transcription projects, the standards tend to revolve around speed, price and accuracy. If you do not hire someone who can provide you with a high level of security however, then this could result in a potentially expensive data breach for your firm.
If this happens then you may end up paying way more as a result when in reality, the whole thing could have been avoided at the get go. When you are looking up security and which company you should be going with, make sure that you ask a lot of pertinent questions. Any software provider would normally be more than happy to work with you to make sure that you are happy with the measures they have in place and they can also tell you about the various encryption services they offer too. Other details might include their non-disclosure policy.
Another thing that you need to prioritise is accuracy. Quality is a very, very important concern for any transcription project. We live in a very fast-paced world, and transcription services are now more accessible than ever. The popularity of human transcription is failing; software is paving the way forward. This is great, but at the end of the day, you still need to make sure that you are getting a very high accuracy rate. If you are choosing software then the accuracy rate will normally appear at the top of the screen, on the home page.
A reputable transcription service provider will want to advertise the fact that they have a high accuracy rate, so do keep this in mind. A reputable provider will have no issue with advertising the high quality service of which they are able to deliver. The accepted norm for transcription services tends to stand at around 99% accuracy.
Further, any reputable transcription service provider will have service level agreements (SLA) set in stone. Having SLAs in place guarantees client on-time delivery combined with a guaranteed accuracy in all work which is transcribed.
The best provider for your transcription service will normally be able to provide you with accuracy, unmatched speed and also precision. They will also be able to provide you with an unmatched pricing structure. They will make sure that your content is transcribed and delivered in a very short space of time and this can give you a huge cost saving. It’s vital that you choose an affordable service or software that does not compromise on quality when offering high speeds, or one that compromises speed too much to offer quality. Finding the right balance is key here, so make sure that you keep that in mind if possible.
There is now a growing need for multiple transcription services. English and Spanish are the most spoken languages in the United States, but other countries still need to be able to translate their business information into other languages so that more scope or visibility can be provided. If you want to make sure that you are getting the best result out of your transcription service, then you may want to try and find a software that can provide you with various languages so that if you do expand your business internationally, you don’t need to switch software.
Different Types of Transcription
It’s vital that you choose a transcription software service that can help you with a range of industries or formats. You need a software that can deliver what you need at an affordable price and you also need a quick turnaround too. Some of the transcription services that are out there include audio transcription, video transcription, business transcription, academic transcription and even market research transcription.
Speed should always be second to quality, but you do need to make sure that you are not waiting too long to receive your content. Fast turnaround times are crucial if you are a journalist, investigator or even a media professional. In some cases, students also need to make sure that they get the transcripts they need as soon as possible. This is so that they can meet any deadlines they might have. The great thing about software is that you can get a really fast turnaround time because you are not having to wait for a human to transcribe the content for you.
Of course, if you are not sure if software is the right option for you then you can always talk to the customer service team who provide the tech and when you do, you can then count on them to tell you about their security and affordability. When you have done this, you can then do your own research while also having the opportunity to compare.
Of course, hiring a transcription software service is always a good idea if you work in the world of business, and you would be surprised at how much time and energy it could save you in the future when transcribing notes. That being said, finding the right software is key.